Leverage your customer service expertise and provide billing support to a company's Spanish or French speaking customers, all from the comfort of your own home!
About Parkes & Co.
Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. You have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.
What's needed to provide customer support for this client - Assisting Spanish or French speaking customers
Must-have qualities and capabilities
No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
Providing great inbound, billing customer service calls.
- Apply
- A computer
- High speed wired Internet (No WiFi)
- Phone with headset
Pass a background screening. This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.
Background Screening
Have no felonies or fraudulent behaviors.
PC Requirements
A desktop/tower computer with a separate monitor is recommended. Dual boot machines, Netbooks, and Tablets are prohibited from use. All-in-One computers are not currently compatible with any client programs.
CPU Speed
Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better. Atom, Celeron, Pentium and Opteron processors are not permitted.
Hard Drive
20 GB or more of available space. 60 GB or more of total space.
Memory
4 GB of RAM or better
Operating System
Windows 7 or Windows 10. Windows 8/8.1 not supported by some clients.
Standard Connection and Speed
Hard-wired connection (no wireless). Minimum 10 mbps download / Minimum 3 mbps upload. Maximum Latency Threshold 120 milliseconds (ms).
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution. 1920 x 1080 (Full HD or 1080p). Dual monitors may be required on some client programs.
Mac Requirements
Macs must have an Ethernet port. MacBook Air and Mac USB-C ports will not be supported. Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed.
Accessories, Software and Internet/Phone Service Providers
REQUIRED ACCESSORIES
INTERNET AND PHONE SERVICE PROVIDERS
Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection. The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary please see page 7 for details).
Work from home. Determine your own work schedule. Scalable income opportunity.
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