Training Specialist Dubuque, IA By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Primary Purpose To facilitate training; to assess colleague career development needs; to develop training programs and materials; and to deliver programs when appropriate to analyze, improve and manage performance. Essential Functions and Responsibilities Delivers new colleague orientation. Monitors development plans. Oversees performance analyses. Develops training material, lesson plans, assessment and evaluation for training modules. Ensures that the training process is properly coordinated, monitored, documented and evaluated. Coordinates and facilitates technical systems training. Additional Functions and Responsibilities Performs other duties as assigned. Supports the organization's quality program(s). Travels as required. Qualifications Education & Licensing Bachelor's degree from an accredited college or university preferred. Experience Four (4) years of related experience or equivalent combination of education and experience required to include two (2) years line-of-business (such as claims, customer service, etc.) experience and two (2) years training experience. Skills & Knowledge Good knowledge of adult education theory Technologically literate - understands support systems Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies Work Environment When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required. Auditory/Visual: Hearing, vision and talking. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. #J-18808-Ljbffr
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