Thruway Sporting Goods Sales Associate Job at Thruway Food Markets, Walden, NY

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  • Thruway Food Markets
  • Walden, NY

Job Description

Job Description

Job Description

Salesperson-All Departments

Goals

  • To provide ongoing high level of customer service.
  • To increase sales through service, knowledge, and sales techniques.
  • To provide a comfortable and friendly environment for our customers.

Specific duties relating to goals:

  • Approach each customer with a friendly greeting when they enter the store and your department. Check back periodically with customers to re-engage.
  • Make smart product suggestions to fit the needs/desire of the customers based on interaction.
    • Give examples of how products work, benefits of specific products and materials. Gain this knowledge through ongoing training from in-store and online resources.
  • Make suggestions to add on and increase the sale.
  • Ask the customers for feedback on products that we currently carry or items that they would like to see in the store. Share with Managers.
  • Walk the floor constantly , making sure that the area is clean and organized
    • Vacuum, clean, dust or sweep when necessary
    • Keep tripping hazards, boxes, tools, ladders, etc. off the sales floor
  • Keep personal talk to a minimum and never engage in political or other sensitive conversations with customers.
  • Fill in merchandise, receive shipments, maintain visual presentation, and perform other tasks as directed.

Other required duties

  • Maintain vigilance for suspicious activity or shoplifting and inform investigations promptly when necessary.
  • Cover breaks or other departments when asked and run registers when necessary.

Position requirements

  • Friendly, outgoing and positive attitude
  • Strong communication skills
  • Neatness and cleanliness
  • Ability to interact with customers, ask questions, and listen
  • Willingness to help in any situation

Organizational structure and hierarchy

  • Position will report to all members of Management. Tasks will be assigned by managers.
  • Schedule will be created and maintained by Store Managers
  • Salesperson will work together with other employees to complete projects and assist customers
  • Director of Investigations has authority to direct salespeople regarding security issues

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