Job Description

Join The Hospitality Team At Eaglewood Resort & Spa

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest's expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee's lives.

A job at Eaglewood Resort is unlike any other. You'll be challenged. You'll be inspired. And you'll be proud. Because whatever your job is here, you'll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Spa Therapist

The Spa Therapist provides professional massage, body, and wellness treatments tailored to each guest's individual needs and preferences. This role is responsible for creating a welcoming, relaxing experience while delivering exceptional customer service.

Duties & Responsibilities

• Part time position - perfect for those seeking meaningful work without a full-time commitment Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Inquiring about guests' medical conditions and allergies before providing spa services.
• Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
• Communicates various promotions to clients.
• Assists in the cleanliness of the location (therapy rooms and common areas).
• Performs other duties as assigned.

Requirements

• Minimum of 500 hours of massage therapy school and a certificate of completion
• Adherence to all applicable local and state licensing laws and regulations related to the massage therapy services provided, including following any applicable law pertaining to maintaining current Massage License
• Knowledge of and experience in performing Swedish and Deep Tissue Massage required, as well as knowledge of and experience in performing other modalities
• Understands and believes in the healing benefits of massage therapy and bodywork
• The ability to stand for extended periods.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

Compensation: This position is compensated with a flat hourly rate plus commission on services and gratuities. Total earnings vary based on productivity, retail sales, and guest gratuities.

Benefits

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Medical, Dental, and Vision insurance available to eligible employees
• Wellness benefits available to eligible employees

Arbor's Guiding Principles

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.

Lead with Heart - Be kind, passionate and hospitable.

Be Accountable - Take ownership and deliver results.

Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.

Celebrate Differences - Embrace diversity, respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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