This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Ability to combine amazing customer service with strong equipment repair skills
Ability to diagnose equipment and determine parts required for repair
Accurately and efficiently complete the repair
Ability to repair rental equipment accurately and efficiently
Perform blade sharpening
Answer shop phone calls
Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.
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