Job Description

Small Engine Repair Specialist

Are you a highly skilled and motivated small engine repair person looking for a job opportunity? Pioneer Ace Hardware, your local hardware store, is looking for a Repair / Maintenance Person to join our team. As a Small Engine Repair Specialist at Pioneer Ace Hardware, you will be an integral part of our community-focused brand. The Small Engine Repair Specialist will work in our rental and service department.

Duties will include, but not be limited to:

• Service rental equipment as well as customer's power equipment
• Provide parts quotes to customers with approved pricing from buyer
• Check rentals in/out each day
• Track and update the daily rental overdue list
• Train customers on use of power equipment
• Load and unload rental equipment and/or customer's power equipment
• Train store employees on the rental process
• Maintain inventory on merchandise, showroom displays, and parts.
• Ensure each customer receives outstanding service which follows the W.O.W. process
• Place email orders with buyer
• Check in parts orders; report damages, shortages, overages, and other discrepancies to the Backroom Coordinator and/or Store Manager.
• Adhere to strict rules, guidelines, policies and procedures on safety.
• Maintain proper housekeeping in shop/service area
• Stay up to date with service and sales training for Stihl
• Communicate and follow up with customers on service updates of equipment

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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