Salesforce Administration Job at ECCLESIASTES INC, Newark, DE

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  • ECCLESIASTES INC
  • Newark, DE

Job Description

Job Description

Job Description

Salesforce Administration (Sales Cloud,  Service Cloud applications)— Green Card/USC

Core skills -
• Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups.
• Maintain and customize Sales Cloud,  Service Cloud applications as well as numerous additional applications outside of Salesforce tech
• Build custom reports, dashboards, and workflows.
• Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
• Develop training materials and provide training and support to SalesForce.com end users.
• Maintain database for integrity and accuracy including cleansing and duplicate record management.
• Manage all sales related technical resources and migration of data into Salesforce.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
Salesforce certification required (ADM 201 certification).
• 10+ years related experience including utilization of Salesforce platform.
• Advanced skills in Microsoft PowerPoint, Excel, and Word; Office 365/Skype.
• Experience in implementation, training and documentation preferred.


  Administrative Suppor t
• Administer email templates utilized 
• Administer KPI and related reporting 
• Coordinate activities between sales and other departments (such as marketing, service, support and training).

 

Job Tags

Work at office

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