Job Description
Job Title: Hospitality Associate (Full-Time, Cross-Property) Position Overview:
The Williamsburg Winery is seeking dynamic, service-driven individuals to join our team as Hospitality Associates. This role is designed for individuals who thrive in a fast-paced, team-oriented environment and are excited to work across multiple areas of our property, including the Tasting Room, Restaurant, Wedmore Hotel, Events, and Guest Services.
We are evolving our operating model to build a more agile, cross-trained team that delivers a seamless guest experience across the entire estate.
Key Responsibilities:Provide exceptional guest service across all areas of the property
Greet and assist guests, creating a welcoming and professional first impression
Support operations in:
Tasting Room (wine tastings, guided tastings, retail, guest education)
Restaurant (hosting, food running, guest support)
Wedmore Hotel (guest services, concierge-style assistance, front desk, breakfast services)
Events (setup, execution, breakdown, guest interaction)
Maintain a strong understanding of winery offerings, events, and property layout
Assist with weddings, private events, and large-scale functions
Collaborate with multiple department managers to support daily operations
Adapt to shifting priorities and responsibilities throughout shifts
Previous experience in hospitality, customer service, restaurant, hotel, or events preferred
Strong interpersonal and communication skills
Positive, team-oriented attitude with a willingness to learn
Ability to work flexible hours, including weekends and holidays
Comfortable working across multiple roles and environments
Ability to stand for extended periods and lift up to 30 lbs as needed
We are seeking individuals who:
Enjoy variety and a dynamic work environment
Take initiative and can transition between roles seamlessly
Are eager to learn multiple aspects of hospitality operations
Want to grow within a collaborative and evolving organization
Starting at $20/hour, with opportunities for bonuses
full-time only and hourly
Eligibility for comprehensive benefits package, including:
Health, dental, and vision insurance
401(k) plan
Paid time off
Potential for tips depending on role/assignment
Opportunities for growth and advancement across departments
Full-time position scheduled across departments
Weekly schedule coordinated by leadership in collaboration with department managers
Includes weekends with flex scheduling available
Cross-training provided across all areas of the property
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